- You will receive the tickets you order or tickets that are comparable to or better than the tickets you originally ordered, or you'll be refunded in full.
- All event tickets sold on GoodDeedSeats.com are authentic.
- If an event is permanently cancelled or never happens in the first place (the final game in a basketball series for example), your money will be refunded in full.
- Your seats are together unless otherwise noted.
- You will receive your event tickets in time for the event.
- All tickets sold here are 100% guaranteed if:
- Your order is accepted but not delivered by the seller. (We are a resale marketplace, not the ticket seller.)
- Your order is accepted but shipped too late by the seller for the tickets to arrive in time for the event.
- You were denied entry because of the tickets or invalid tickets were provided by the seller.*
- We also offer a 100% Money Back Guarantee if your event is cancelled entirely with no rescheduled date.**
*Verifiable proof must be provided by the venue in written letter format. Written or stamped “voids” do not constitute verifiable proof.
**100% refund for a cancelled event excludes shipping.”